Shipping policy

At Exquisite Dining Sets, we aim to deliver your order safely, efficiently, and on time. Please review our shipping terms below.

1. Delivery Areas

We currently deliver across the United Kingdom. For orders outside the UK mainland, please contact our support team for shipping availability and additional charges.

2. Delivery Time

• Standard Delivery: 2–5 business days.

• Express Delivery (where available): 1–2 business days.
  Delivery times may vary based on location, stock availability, or seasonal demand.

3. Shipping Charges

• Free Delivery is available on selected items or orders over a specified value (as mentioned on product pages).

• For other orders, delivery charges will be calculated at checkout.

4. Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details. You can track your shipment using the provided tracking number.

5. Delivery Process

Our logistics team will contact you prior to delivery. Please ensure someone is available to receive and sign for your order.
For larger furniture items, two-man delivery and room-of-choice placement options may be available.

6. Damaged or Missing Items

If your order arrives damaged or incomplete, please notify us within 48 hours of delivery with photos and order details at support@exquisitediningsets.co.uk. We’ll arrange a replacement or resolution promptly.

7. Delays

While we strive to meet all delivery timelines, unforeseen events (e.g., weather, courier delays, or high demand) may cause slight delays. We will notify you immediately in such cases.